Contact Us

We’re Here to Help!

At Vanvilo, we believe the right handbag can complement your personal style and everyday lifestyle. Whether you have questions about our handbag collections, need help with an order, require shipping assistance, or would like to share feedback, our customer service team is here to assist you.

We are committed to providing a helpful and convenient shopping experience. Please contact us through the official channels below.

Customer Support

Customer Service Email:
service@vanvilo.com

Customer Service Phone:
+852 47485867

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (Eastern Time)

Response Time:
We aim to respond to customer inquiries within 24–48 business hours.

To help us assist you efficiently, please include your order number and the email address used to place your order when contacting us about a purchase. For product inquiries, you may also include the handbag name or product details.

Company Information

Website:
vanvilo.com

Vanvilo is operated by YUNNENG TECHNOLOGY LIMITED

Registered Address:

WORKSHOP 251 ON 3/F,

JOIN-IN HANG SING CTR 2-16,

KWAI FUNG CRESCENT,

KWAI CHUNG,

NT,

HONG KONG

Customer Service Email:
service@vanvilo.com

Customer Service Phone:
+852 47485867

Thank you for choosing Vanvilo. We appreciate your trust and look forward to helping you discover handbags that suit your style and everyday needs.